Alert1 Reviews
(Rated by 2499 users)
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Payment Methods
- Credit/Debit Cards
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Today's Best Deals
13
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Overall Rating
4.5
Base on 7 Reviews
Ratings by Feature
Ratings by Feature
- Price & Quality4.3
- Customer Service4.4
- Return Policy4.5
- Shipping & Delivery5.0
- Good Value4.5
Recent Customer Reviews (7)
Caroline Mohammed
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Houston Cookson
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Crystal Boman
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Turner Mathieu
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Vernharður Hárlaugsson
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Joseph Moran
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Sylvia Hahn
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Alert1 Pricing
Initial Setup Fee
$0 - $50
In-Home Classic Medical Alert
$19.95 - $28.95
In-Home Classic Medical Alert with Fall Detection
$29.95 - $38.95
On-the-Go Medical Alert
$36.95 - $38.95
On-the-Go Medical Alert with Fall Detection
$52.95 - $58.95
On-the-Go + In-the-Home + Fall Detection Bundle
$49.95 - $58.95
Activation Fee
$0 - $19.95
Payment Methods
Accepted Payment Options:
Prices for items on Alert-1.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
Payment Process
- Payments can be made online during the checkout process.
- For Alert1 credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Alert1 Pros & Cons
Pros
1
Affordable Pricing: Starting at $28.95 per month, with options for annual plans to save $9 per month.
2
Language Support: Assistance in nearly 200 languages and nonverbal protocol for those with hearing loss.
3
Customizable Packages: Offers a variety of simple at-home and mobile medical alert systems.
4
Fast Response Times: 20-45 second response times to emergency calls.
5
Veterans Discounts: Discounts available for veterans.
6
No Long-Term Contracts: No penalty for canceling service, with a prorated refund option.
7
24/7 Monitoring: Continuous monitoring by US-based Command Center responders.
8
No Additional Fees: No charges for multiple button pushes or false alarms.
9
Transparent Pricing: No surprise fees, with all pricing information clearly posted online.
CONS
1
Limited In-Home Coverage Range: The at-home systems have a limited base-to-button range compared to competitors.
2
No Lifetime Warranty: Products do not come with a lifetime warranty, which may require replacement costs.
3
Customer Service Issues: Some users have reported issues with customer service, including long wait times and unhelpful representatives.
4
Billing Disputes: Some customers have experienced billing disputes and harassment from collection calls.
Alert1 Features and Benefits
Features
24/7 Monitoring
Certified Monitoring Centers in the U.S. ensure rapid response times, with UL and CSAA Five Diamond certification, and continuous monitoring by US-based Command Center responders.
User-Friendly Design
Simple interface makes devices easy to operate, ideal for seniors living alone or at risk of falls.
Two-Way Voice Communication
Allows immediate communication with emergency responders for quick and easy help.
Automatic Fall Detection
Automatically detects falls and contacts the 24/7 Command Center even if the user cannot press the button.
GPS Location Tracking
Pinpoints the user's location to dispatch response teams accurately.
Multilingual Support
Assistance in over 190 languages and nonverbal protocol, eliminating language barriers including for hearing loss.
Lock Box
Provides keys with passcode for immediate emergency access to the house.
Medication Dispenser
Organizes medications and provides up to four daily reminders to manage health routines.
Flexible Pricing Plans
Monthly, semi-annual, and annual options with discounts for longer plans, starting at $19.95/month, and affordable overall.
Customer Support
A+ BBB rating with comprehensive maintenance and multilingual support.
30-Day Risk-Free Trial
Allows testing services without prolonged commitment, with refunds for new members within 30 days (excluding shipping, warranty, activation fees).
Customizable Packages
Variety of in-home, on-the-go units, bundles with fall detection and other features.
Free Equipment and Shipping
Included with all plans.
No Long-Term Contracts
Cancel anytime without penalty, with prorated refund option.
Fast Response Times
20-45 second response to emergency calls.
Veterans Discounts
Special discounts available for veterans.
No Additional Fees
No charges for multiple button pushes or false alarms.
Transparent Pricing
No surprise fees, all information clearly posted online.